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Helping Computer Technicians Become Computer Business Owners

09/28/2015 10:27 PM
How to Think Like a Business Owner and Not a Technician

In this podcast (with transcript below), I’ll show you how to break the mindset of an employee and think more like a business owner. I also talk about identifying any bottlenecks that stops you from earning more money and taking your business to the next level. Discussion: 00:16 – Mindset of an employee and not […]

Source: How to Think Like a Business Owner and Not a Technician -

09/21/2015 06:00 PM
How To Boost Your Income with Flat Rate Pricing

Deciding on pricing is one of the questions that technicians ask about a lot. In this podcast (with transcript below), we are going to talk about flat rate pricing verses per hour, when flat rate is the right choice to take your business to the next level and how to do it properly. Discussion: 00:27 […]

Source: How To Boost Your Income with Flat Rate Pricing -

09/16/2015 11:05 PM
How To Collect Payments At Time of Service

To make money in the computer repair industry, you need clients to pay you.  Many clients want you to send them a bill or invoice.  The phrase “payment is expected at time of service” is common in many industries and it should be in ours.  If you don’t collect payments at time of service your […]

Source: How To Collect Payments At Time of Service -

09/08/2015 09:15 PM
How To Make Money With Free Computer Repair

Although your business model makes you charge clients for your services, you might consider giving away free service. This concept isn’t about dissatisfied customers. If you’re strategic about what you give away, you’ll find it’s a valuable marketing opportunity. When Should You Give Service Away When I give service away, I consider it a marketing opportunity […]

Source: How To Make Money With Free Computer Repair -

09/02/2015 02:03 AM
Tech’s Guide to Pay-Per-Click Advertising with Rachel Logan

In this podcast (with transcript below) I have Rachel Logan who is a Pay-Per-Click (PPC) expert who is currently doing work for the remote support software Instant Housecall. We talked about how to be successful with Pay-Per-Click advertising, how to choose good keywords and refine them so that they cost you less, how to create […]

Source: Tech’s Guide to Pay-Per-Click Advertising with Rachel Logan -

08/20/2015 12:25 AM
How to Approach Businesses to Sell Managed Services & Maximize Your Chances of Getting a Contract Signed

In this episode I am going to share with you some tips on how to approach businesses to sell your managed services and maximize your chances of getting a contract signed with them. If reading articles is more your thing, we have written transcriptions of every podcast too. See this episode’s transcription below. Discussion Highlights: […]

Source: How to Approach Businesses to Sell Managed Services & Maximize Your Chances of Getting a Contract Signed -

08/10/2015 12:37 AM
How to Gain Managed Service Clients using Old School Networking with Brian Mayo

In this podcast (with transcript below), we speak to Brian Mayo of Dynamic Alliance who is well known in Technibble Forums as YeOldeStoneCat. We talked about on how to get started as a Managed Service Provider and how he gets client contracts with recurring revenue. We also discussed on how to approach businesses in your […]

Source: How to Gain Managed Service Clients using Old School Networking with Brian Mayo -

08/03/2015 09:10 AM
Turning A Phone Call Into A Customer

In this short podcast (with transcript below), I am going to tell you some methods on how to master initial phone-call’s and maximize your chances of turning that phone call into a customer. Discussion Highlights: 00:25 – Most businesses are too focused on getting clients 00:52 – Right and wrong way on converting phone calls. […]

Source: Turning A Phone Call Into A Customer -

07/27/2015 11:16 PM
Setting up a Storefront & Mobile Repair Business with Dean Ingraham

On this show (with transcript below), I am talking to Dean Ingraham who owns and runs a business with TWO physical store fronts. We talk about the when its time to setup a storefront, when its time to take on employees and how to train them so they do consistent quality work every time. We […]

Source: Setting up a Storefront & Mobile Repair Business with Dean Ingraham -

07/20/2015 03:06 AM
Creating A Computer Business Website That Converts

  Your website isn’t just about throwing up some pages and hoping to get some customers. In this episode (with transcript below), learn how to make your website that will convert visitors into paying clients. Discussion Highlights: 00:22 – Computer business websites 00:39 – Optimizing your website for conversions 01:25 – Catch visitors’ attention with […]

Source: Creating A Computer Business Website That Converts -


10/04/2015 06:00 AM
Microsoft acknowledges Office 2016-OS X El Capitan crashes but lacks ETA for fix

Editor's note: This article originally appeared on

Microsoft has acknowledged that users of its Office for Mac 2016 application suite are encountering frequent crashes and implied that it's working on a fix, but offered no timeline for delivering an update.

In an emailed statement, a Microsoft spokeswoman said the company is looking into the problem.

"We know that some users may be experiencing issues with Office 2016 for Mac running on El Capitan," the statement read. "We are actively investigating the matter with Apple. Until there is a fix, we recommend people install the latest updates to Office 2016 for Mac using Microsoft AutoUpdate."

To read this article in full or to leave a comment, please click here

10/03/2015 02:05 PM
Scottrade had no idea about data breach until the feds showed up

When an organization gets hacked, ideally they'll realize it promptly and warn their users right away. Take crowdfunding site Patreon, which was hacked on Monday and has already informed the world about the problem.Scottrade, an investment brokerage company, is different, and not in a good way.

The company announced Friday that it suffered a security breach over a period of several months from late 2013 to early 2014, affecting approximately 4.6 million customers. But in a statement, Scottrade said it had no idea that the breach had occurred until law enforcement officials told them about it.

To read this article in full or to leave a comment, please click here

10/03/2015 01:15 PM
Cortana coming to the Xbox One in 2016

On Friday evening, Microsofts Larry Hrybbetter known as Major Nelsontook to his blog to make a couple announcements. First, a new update to the Xbox Beta app for Windows 10 is on its way. Well get to that in a moment, but the big news is that Cortana, Microsofts digital assistant technology, will make its way to the Xbox in 2016.

According to Major Nelson, beta testers will get a chance to try Cortana on their Xbox later this year when Microsoft releases it through the Xbox One experience preview program. This will allow the company to ensure that the experience is tuned for gamers ahead of its public launch next year. Major Nelson didnt provide any further details as to when in 2016 you can expect the official version of Cortana for Xbox, however.

To read this article in full or to leave a comment, please click here

10/03/2015 07:44 AM
The Beginner's Guide review: A weird, fiercely personal game

Heres Davey Wredens Steam description for his latest game, The Beginners Guide:

The Beginners Guide is a narrative video game from Davey Wreden, the creator of The Stanley Parable. It lasts about an hour and a half and has no traditional mechanics, no goals or objectives. Instead, it tells the story of a person struggling to deal with something they do not understand.

Turns out this disarmingly honest appraisal is a sign of whats to come. To get a bit more specific: The Beginners Guide is short, weird, and either fiercely personal or painfully self-indulgentor both, if youd prefer.

To read this article in full or to leave a comment, please click here

10/02/2015 03:01 PM
How News Corp is uniting 10 business units and 25,000 employees in a global IT push

Embarking on a new IT project is a major undertaking no matter what your company's scope or size, but when you're News Corp -- with 10 business units and 25,000 employees around the globe -- it's not for the faint of heart.

That, however, was exactly the challenge that faced Dominic Shine less than a year after he joined the media conglomerate as global CIO.

Spurred by the company's split from 21st Century Fox back in 2013, Shine helped create a brand-new global enterprise IT strategy to take the newly reborn News Corp into the future.With 25,000 employees to support in 10 major business units covering diverse industries such as news, book publishing, marketing, real estate and education, Shine started by ensuring that the new strategy was based on three simple pillars.

To read this article in full or to leave a comment, please click here

10/02/2015 02:31 PM
Motorola to drop Moto Assist, Migrate, and Connect in transition to Marshmallow

Motorola is dropping its signature software enhancements as part of the plan to update its phones to Android Marshmallow.

That means no more Motorola Assist, Migrate, and Connectadd-ons bundled with your device. Motorola says that with all the new features in Marshmallow, theyre no longer necessary.

Assist handles voice commands, and is always listening for the phrase, OK, Moto X (or any phrase you set). Migrate transfers in contacts and other content from another phone. Connect lets you send SMS messages from a Chrome extension, which sync up with your phone.

To read this article in full or to leave a comment, please click here

10/02/2015 02:15 PM
Five to Try: Showtime cuts the cord, and Need for Speed goes free-to-play
Grab these new apps and games for plenty of Android enjoyment.
10/02/2015 01:29 PM
Microsoft gives more weight to gaming plans with Havok physics engine acquisition

While much of Microsoft's pitch for Windows 10 has been focused on everyday consumers and business users, the company has also taken the opportunity to push its new operating system on another key demographic for the company: video game fans.

Xbox chief Phil Spencer told an audience at the Game Developers Conference in San Francisco earlier this year that the new OS is designed to be the best release for gamers. It's packed with features like a new Xbox app, the ability to record and share gameplay through Xbox Live, and more.Those initiatives are a key push for the company amid a rough-and-tumble gaming market with a lot of competitive players. Now, Microsoft is throwing more money behind its gaming ambitions with a new acquisition.

To read this article in full or to leave a comment, please click here

10/02/2015 01:26 PM
Microsoft, Tesla say software-defined batteries could mix and match power on the fly

To maximize battery life, a team of researchers from Microsoft, Tesla, and others have proposed combining several different types of batteries inside a single device, and managed by the operating system itself.

Tests conducted by the researchers showed that mixing and matching batteries could improve the battery life of a wearable by about an hour. A two-in-one could see far better gains, howeverup to a 22 percent improvement.

Unlike a fundamental improvement in battery technology, howeverwhich this is notthe improvements generated by software-defined batteries (SDBs) would be very personalized, the paper notes. And they would be limited, in part, to what batteries the manufacturers included in the devices themselves.

To read this article in full or to leave a comment, please click here

10/02/2015 01:25 PM
YouTube Kids adds new playlists, a walkthrough for parents, Chromecast and Apple TV support

YouTube for Kids is getting a batch of new content and some new features to help your little one actually learn something during their approved screen time.

According to Google, the iOS and Android app is expanding the amount of programming to watch and will soon grant you a clearer view of the parental controls, to make sure your childs eyes dont venture to some of the other content YouTube is infamous for.

The impact on you: YouTube Kids is designed to put child-friendly programming front and center so parents feel good about handing over their phone or tablet. The newest updates expand the options and help you to lock things down behind a filter.

To read this article in full or to leave a comment, please click here

10/02/2015 01:02 PM
Spotify expects to have close to 100 million users by years end
Listeners have been flocking to the streaming-music service in record numbers.
10/02/2015 01:00 PM
This week in games: BattleTech heads to Kickstarter and a Fallout fan builds a working vault door

A BattleTech Kickstarter, a Mass Effect theme park ride, a live-action SOMA prequel, and one hardcore fan builds a working Fallout vaultweve taken a break from sipping apple cider to round up all the important gaming news from September 28 to October 2.

Still under siege

Bored again this weekend? The Rainbow Six Siege closed beta, originally supposed to end this past Monday (September 28) has been extended through Sunday, October 4. Keep on killing those terrorists, if youve got code.

Also you can play Speedrunners for free through Steam. Its a fantastic multiplayer game even in Early Access.

To read this article in full or to leave a comment, please click here

10/02/2015 12:55 PM
Batman: Arkham Knight swoops back onto Steam in time for Halloween

The Caped Crusader is almost done sitting in the penalty box. Warner Bros took to Steam Friday to announce the PC version of Batman: Arkham Knight will be back on sale at the end of October, four months after it was originally yanked from sale because it was a terrible hackjob of a port.

Heres the full statement:

As many of you know, we released a major patch for Batman: Arkham Knight PC a few weeks ago. While there were significant performance improvements made to the game, the teams are continuing to work on the additional updates that were outlined in our previous post. We expect these updates to be ready at the end of October, at which time the PC version will be made available for purchase. In addition, support for all DLC that has been released for the console versions will be in place.

To read this article in full or to leave a comment, please click here

10/02/2015 12:15 PM
Oculus Rift consumer price will be more than $350

If youve already built an Oculus-ready PC and are wondering how much to budget for the Oculus Rift headset itself, the answer is likely north of $350.

Were roughly in that ballpark but its going to cost more than that, Oculus Founder Palmer Luckey told Road to VR, when asked if the consumer version of Oculus would have a similar price tag to the companys developer kits. The Oculus DK 2 kit cost $350, while the original TK 1 cost $300.

To read this article in full or to leave a comment, please click here

10/02/2015 11:28 AM
Here's what we know about how Nexus Protect will work

You cant get your hands on a Nexus 6P or 5X yet (although we did), but you can see how Googles Nexus Protect program will work in case youre wondering if its worth the extra cash.

Nexus Protect is essentially Googles version of AppleCare, giving you two years of enhanced coverage for your new Nexus smartphone. The claims site, which is run by Assurant Solutions, is already live and gives you more details about how the protection plan will work.

To read this article in full or to leave a comment, please click here

10/02/2015 10:59 AM
Patreon donor details apparently spilled after massive hack

Crowdfunding site Patreon has become the latest victim of a data breach, though this ones slightly more interesting than your garden variety hack.

Patreon acknowledged the breach on September 30, saying that hackers gained access to names, email addresses, posts, and some shipping addresses, along with some billing addresses that added prior to 2014. The site also reported unauthorized access to encrypted passwords, social security numbers, and tax form information. Credit card data wasnt compromised in the breach.

The theft of encrypted passwords and social security numbers isnt unheard of in data breaches, and while its possible to crack the encryption with enough effort, Patreon at least used a powerful hashing function called bcrypt. This should make any cracking attempts much slower and more difficult due to the computational power required.

To read this article in full or to leave a comment, please click here

10/02/2015 10:29 AM
Office 2016 for Mac users plagued by crashes after upgrading to OS X El Capitan

10/02/2015 09:31 AM
Android TV gets HBO Now and Showtime as Google reveals more apps, smart TV partners

Although Chromecast was the star of Googles recent TV announcements, Android TV hasnt been completely forgotten. Several new streaming services have arrived on the platform, and several more companies are promising to build Android TV into their television sets.

The new apps includeShowtime and HBO Now, which offer standalone subscriptions for $11 per month and $15 per month respectively. Android TV still lacks apps for Showtime Anytime and HBO Go, which are free for subscribers to those channels through a traditional pay TV package. (One big caveat: Google says these new apps are only on select devices for now; HBO Now, for instance, isnt on Nvidia Shield Android TV yet.)

To read this article in full or to leave a comment, please click here

10/02/2015 09:24 AM
This vigilante virus protects you against malware attacks, quotes Richard Stallman

Forget about traditional PC malware: Infecting routers and other Internet-connected devices is the new hotness among malicious actors, given its effectiveness and relative ease. But theres a new sort of malware swirling across the webvigilante code that infiltrates your router and Internet of Things devices and then actually hardens them against traditional attacks, leaving helpful messages and homages to free software activist Richard Stallman in its wake.

To read this article in full or to leave a comment, please click here

10/02/2015 07:58 AM
Adblock extension begins whitelisting 'acceptable ads'

The maker of a competing ad-blocking browser extension has joined up with the new program created by Eyeo, owner of Adblock Plus, under which an independent board will decide which ads are acceptable to be placed on a whitelist.

The AdBlock browser extension for Googles Chrome and Apples Safarisimilarly named but independent of Eyeos productclaims 40 million users. Its developer Michael Gundlach said Thursday that he had sold his company, as well.

The move came about, he said, because German developer Eyeo had decided to distance itself from management of the acceptable ads program that allowed it to make money from its own ad-blocking browser extensions.

To read this article in full or to leave a comment, please click here

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