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Helping Computer Technicians Become Computer Business Owners

06/22/2015 01:05 PM
Jetpack Show for Computer Techs – Starts June 29th

Jetpack is a live online show and an in-person meet-up where a handful of techs and vendors talk real IT business. Primarily covering sales, HR, marketing, and laying the foundations for growth. It is targeted towards break/fix techs, managed services and IT consultants who have revenue under 2 million. There …

Source: Jetpack Show for Computer Techs – Starts June 29th -

06/18/2015 11:47 AM
Technibble & Podcaster Meetup – Chicago August 2nd to 5th

CompTIA Channelcon is coming to Chicago on August 3rd to 5th. For those who dont know what it is, CompTIA Channelcon is an industry event with a daily vendor fair so you can meet vendors and solution provides, high level keynote speakers, networking events and more. With so many techs …

Source: Technibble & Podcaster Meetup – Chicago August 2nd to 5th -

06/11/2015 11:33 AM
How to Talk with Clients When You’re Shy or Introverted

For many computer repair business owners, the hardest part of the job is to talk with clients. You’re there to fix the computer, not engage in idle chat. If you want repeat business and word of mouth referrals, talking with clients is part of the job. We’ve covered how to …

Source: How to Talk with Clients When You’re Shy or Introverted -

06/01/2015 02:24 AM
How to Solicit Reviews From Your Clients

Online reviews are big business today and you need to solicit reviews from your clients. Each online service has rules for soliciting reviews. If you break those rules, you’ll get your business in trouble. A few subtle changes in how you ask for these reviews will grow your online presence …

Source: How to Solicit Reviews From Your Clients -

05/22/2015 03:54 AM
Mac Performance Troubleshooting Chart

In the past we have covered the Fonerbooks flowcharts for computer hardware. We have also covered some diagnostic flowcharts for ChromeOS. Now, Reddit user 5HT-2a has been developing a Mac Performance Troubleshooting Flow Chart in the /r/AppleHelp subreddit and has given us permission to post it here. Its a great …

Source: Mac Performance Troubleshooting Chart -

05/12/2015 01:34 AM
How to Raise Rates Without Losing Clients

Regardless of your computer repair business model, at some point you need to raise your rates. Your vendors will increase their rates. If you want to keep earning the same money, you need to charge your clients a higher price. It’s scary, but necessary. With these tips you’ll make the …

Source: How to Raise Rates Without Losing Clients -

05/04/2015 04:00 PM
Setting Up A Storefront, The Right Way.

Guest Contribution by Terry Moon of Computer Pro Inc. There comes a time in every aspiring tech’s life whether or not they should open up an actual storefront. There are some big pros and a few cons that one should consider before embarking on such an endeavor. Every year we …

Source: Setting Up A Storefront, The Right Way. -

04/27/2015 04:05 PM
Getting Paid On The Job

A popular trend in the business world is going paperless, as a part of ‘going green’, and many Techs feel more comfortable with using paperless billing instead of writing paper invoices on the spot anyway. There are many ways to take payment on the spot without using cash or checks, …

Source: Getting Paid On The Job -

04/20/2015 04:26 PM
Making Time for Business in your Computer Repair Business

Computer repair businesses are often smaller operations owned by people who like repairing computers. The business aspects are an annoying nuisance. Nonetheless, if you neglect them, you can’t grow your business, and you might even find yourself in some legal hot water. Here’s a template for you to start with. …

Source: Making Time for Business in your Computer Repair Business -

04/14/2015 05:41 AM
Computer Forensics After a Client Dies

When a loved one dies, it’s hard enough already for a family. When key information is trapped inside a computer or mobile phone, families rely on us to do some computer forensics. If you know how to handle these situations in advance, you’ll get increased revenue and client satisfaction. Treat …

Source: Computer Forensics After a Client Dies -


07/01/2015 05:30 PM
Despite Apple Watch, Fitbit is still in the race

Fitbit appears to be holding its own against the Apple Watch and may have even outsold the device in the U.S. in May, according to estimates from one market researcher.

Slice Intelligence estimated this week that Fitbit sold 850,000 fitness trackers in May, while Apple sold 777,000 watches. Slice came up with the figures using data from the email receipts of 2.5 million online shoppers who agreed to share data with the company.

The Apple Watch has many of the functions in Fitbits products, leading to speculation that sales of dedicated fitness trackers would plummet after the watch launched. So far, that doesnt seem to be the case, according to Slice, which found only 4.8 percent of Fitbit buyers also purchased an Apple Watch.

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07/01/2015 05:25 PM
Facebook tests a new way to show video - and make money from it

Facebook is preparing a new way to show videos on the social network and opening the door to a new source of advertising revenue at the same time.

The new feature, called Suggested Videos, will roll out first on iOS in the coming weeks and probably will come to other platforms like Android and the Web in the next few months.

It works like this: When users click on a video in their News Feed, a new area pops up with related videos from Facebook partners that users can also watch. Some of those videos will be advertisements, and when a user watches one of them, Facebook will share the advertising dollars with the other partners supplying the video.

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07/01/2015 04:26 PM
HBO Now may already have 1 million subscribers, according to one analyst
Estimate is based on HBO Nows iTunes app-store rankings; could increase as Apple's exclusive ends.
07/01/2015 04:14 PM
Beware, VPN users: You may not be as safe as you think you are

Its become common practice to use virtual private networks for extra privacy and security in this era of mass surveillance, but a study published this week suggests such networks may not be as safe as theyre commonly made out to be.

In fact, because of a vulnerability known as IPv6 leakage, many of them can expose user information to prying eyes, according to a paper from researchers at Sapienza University of Rome and Queen Mary University of London.

Entitled A Glance through the VPN Looking Glass: IPv6 Leakage and DNS Hijacking in Commercial VPN clients, the report describes a study conducted late last year that examined 14 popular commercial VPN providers around the world.

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07/01/2015 03:40 PM
Intel's first Skylake chips coming in first week of August

Fancy a Mac or Windows 10 PC with Intels new processors code-named Skylake? That will soon be possible: Intel will launch its first chips based on the new architecture in the first week of August.

The first Skylake chips will be high-end gaming processors that can be overclocked, and will be launched on or before August 7 during the Gamescom conference in Cologne, Germany, which runs from August 5 to 9, according to a source familiar with Intels plan.

Intel will also shed more technical details about Skylake at its Intel Developer Forum, which will be held between August 18 and 20 in San Francisco. Intel will talk about how Skylake will improve the experience of using Microsofts Windows 10, which will be in PCs starting July 29.

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07/01/2015 03:32 PM
Vandals sever another Internet backbone cable in California

Someone hacked through yet another fiber optic cable in the San Francisco Bay area early Tuesday morning, continuing a rash of incidents that have disrupted Internet traffic and vexed law enforcement officials.

The latest attack occurred at around 4.30 am Pacific Time near the town of Livermore, about 50 miles east of San Francisco. Someone climbed down a manhole cover there and cut through several fiber optic cables, according to several reports. The FBI is investigating.

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07/01/2015 03:25 PM
Office 2016 preview powers up with real-time Word editing, new charts, and more

Microsoft quietly updated its Office 2016 Preview apps for early adopters over the past two weeks with a slew of new features the company announced in a round-up Wednesday.

The new features let people who have installed the public beta of Microsofts forthcoming productivity suite update try out real-time collaboration capabilities that will be rolling out more broadly later this year, along with other changes that make it easier to find particular functions and gather contextual information about what theyre working on.

Real-time collaboration

Word 2016 now has support for Live Typing, which allows desktop users to see the edits their colleagues are making to a shared document in real time. It builds on a feature unveiled last month that let users see where colleagues were working within a document, but didnt immediately show the words they added. Similar features should be coming to other Office apps with future updates, so that people can work in real time on Excel spreadsheets and PowerPoint presentations.

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07/01/2015 03:12 PM
Sears opens new high-tech home showroom as it goes all-in on connected homes
The nationwide retailer is expanding its connected-home inventory online and in hundreds of brick-and-mortar stores.
07/01/2015 02:55 PM
FCC tells TracFone it must allow phone unlocking

TracFone, a major provider of prepaid mobile phone service, must keep its promise to let customers unlock their devices and transfer service to competing carriers, the U.S. Federal Communications Commission said.

TracFone must transition to unlockable phones in a settlement announced by the FCC Wednesday. In addition to the TracFone brand, the company provides pay-as-you-go mobile service through the brands Straight Talk, Net10 Wireless, SafeLink Wireless, Telcel America, Simple Mobile and Page Plus Cellular.

TracFone, with about 25.7 million U.S. mobile customers, violated FCC rules by failing to live up to promises that it would unlock phones for customers enrolled in the agencys Lifeline program, a subsidized mobile program for low-income people, the agency said.

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07/01/2015 02:38 PM
Want an IPv4 Internet address? Get in line

The stockpile of unused IPv4 addresses in North America has fallen so low that theres now a waiting list.

On Wednesday, for the first time, the American Registry for Internet Numbers (ARIN) had to tell an applicant for new Internet addresses to wait. ARIN simply didnt have any blocks of addresses big enough to satisfy that applicants needs.

This day has been coming for some time, according to ARIN President and CEO John Curran. Its a step on the path toward total depletion of Internet Protocol Version 4 addresses, the type that most devices on the Internet still use. IPv4 only has about 4.3 billion addresses, and the so-called free pools administered by official Internet registries like ARIN are close to running out.

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07/01/2015 02:01 PM
Vicious graphics cards and cutting-edge CPUs: June's most powerful PC hardware reveals
A month to remember

For a lot of folks, June signals the start of the slow summer months full of barbecues and vacationing children. But that happy laziness didnt extend to the world of technology this year. June 2015 was an absolute frenzy of activity as the biggest names in the PC ecosystem jockeyed for position ahead of Windows 10s launch, releasing a flurry of powerful new processors, fire-breathing graphics cards, microscopic storage, and more.

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07/01/2015 02:00 PM
Need for Speed puts The Fast and the Furious back into street racing

Neon lights. Spoilers. Ten-second cars. Spinning rims. Tinted windows. Nitrous. Streets that always seem slightly wet. The crowds. The cops.

Ill admit it: Ive missed this side of Need for Speed. Ive missed the over-the-top, The Fast and the Furious side of this series.

And yes, I do need to specify The Fast and the Furious, as in the first film in the series. Its not just Need for Speed that moved on from the car-modding, underground street racing scene. We all have. Which is why its maybejust maybethe perfect time to bring it back.


I think the last time I really cared about Need for Speed was 2011. That was the year of Need for Speed: The Runs crazy America-spanning race, and while it wasnt perfect by any means it was at least a novel concept (in a pre-The Crew world). In 2012 we gotMost Wanted, whichwhile it had some surreal cutsceneshad no real personality. It was a lifeless city with lifeless cars, and suffered next toForza Horizons killer soundtrack and music festival atmosphere. And then 2013 brought us Rivals which waswell, it was pretty much just Most Wanted again except online.

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07/01/2015 01:15 PM
HTC Dot View update puts more info on your pixelated screen

The HTC Dot View case gains a few new tricks with an update to its accompanying Android app.

Version 2.1 of the HTC Dot View app now lets you check out the date, time, temperature, or battery status by tapping the clock display. You can also swipe up to get mealtime notifications, which are restaurant suggestions tied into HTCs SenseHome software. Youll need to flip this on in BlinkFeed in order to see these suggestions.

The HTC Dot View update is available now in the Play Store.

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07/01/2015 01:01 PM
The Guardian Project brings ultra-secure Tor browser to Android

The Guardian Project, which has backed previous efforts to put the Tor browser on Android, is back with what could be the best option yet.

The newest project is Orfox, is based on the same code base as Mozillas Firefox. Because it shares code with a desktop browser, it should be a more capable browser than a previous effort that uses WebView, which is typically designed for a one-time view of a webpage inside a mobile app.

tor browser android The Guardian Project

The Orfox browser is designed for the private browsing capabilities of the Tor project.

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07/01/2015 01:00 PM
How to use PPAs to install bleeding-edge software in Ubuntu and Linux Mint

Linux users install most of their software directly from a centralized package repository managed by their Linux distribution of choice. This is a convenient, one-stop shop place to get your softwarebut what if the repository doesnt have the program you need, or you want a newer version? For Ubuntu and Linux Mint users, thats where personal package archives come in.

PPAs depend on the Apt package manager created by Debian. Due to their success, its no surprise Debians new project leader wants to add support for PPAs.

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07/01/2015 12:45 PM
Microsoft streamlines hybrid cloud operations with new tools

Workloads moved to the cloud must be managed properly, so Microsoft has released new tools to help system administrators bridge their in-house data centers with Azure services.

The company has released an add-on for managing cloud workloads within the companys System Center systems management suite. It has also expanded the range of backup options for hosting data and applications in the cloud, positioning Azure as a disaster recover system or as an alternative to backing up resources to tape.

The new add-on provides a way to access Operations Management Suite (OMS) capabilities from within System Center, used by many administrators to keep track of in-house hardware and software. Introduced earlier this year, OMS is Microsofts software for managing cloud resources. It provides capabilities for automating routine operations, and for keeping track of the performance of cloud workloads.

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07/01/2015 12:04 PM
'Cloud tax' jacks up Netflix bills in Chicago

The city of Chicago is enforcing a new and unprecedented tax on cloud services, possibly raising the cost of Netflix, Spotify, and other forms of streaming entertainment for residents.

As The Verge reports, the so-called cloud tax went into effect on July 1, and levies a 9 percent tax on electronically delivered amusements such as streaming video, streaming music, and online gaming subscriptions. It does not apply to books, or to content that users download permanently. Netflix says its already planning to add the extra charge to Chicago customers monthly bills.

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07/01/2015 11:41 AM
Hacktivist group possibly compromised hundreds of websites

A hacker group known as Team GhostShell is publishing snippets of sensitive data allegedly stolen from the databases of hundreds of compromised websites.

The group, which previously targeted government organizations, law enforcement agencies and companies from various industries in 2012, announced in March 2013 that it was halting its activities.

In a surprise return Monday the group started posting on Twitter the names of websites it claims to have hacked as part of a new campaign, along with links to samples of data extracted from their databases.

So far the group has published the names of over 450 websites, but claims that it has hacked many more. The alleged victims range from companies to education institutions and government organizations from different countries.

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07/01/2015 11:40 AM
Sencha's new framework helps enterprises build Web apps for all devices

Senchas Ext JS 6 Javascript framework is now generally available, and with it comes the ability to build Web apps for desktops, tablets and smartphones. But getting the user interface right isnt always easy.

There is pressure on IT departments to quickly build applications for different types of devices and OSes while keeping costs down, and that is helping Web apps gain ground, according to Art Landro, CEO at Sencha.

With this in mind, Sencha has combined its Touch framework with Ext JS to create a platform for building so-called universal apps for smartphones, tablets and desktops.

Ext JS 6 includes user interface widgets for HTML5 forms, menus and toolbars to speed up development time. There is a layout manager to help organize the display of data and content across multiple browsers, devices, and screen sizes.

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07/01/2015 11:32 AM
Yahoo's custom launcher Aviate adds Google Now-style 'Smart Stream'

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