‘How much should I charge?’ That’s a common question among repair technicians just starting out, and sometimes even veteran technicians will want to revisit their pricing and rate strategy from time to time to re-evaluate their options. Should you charge by the hour, charge flat rates, or charge variable rates? …
Sooner or later it comes up in a discussion with your clients. ‘How many partners do you have?’ ‘Do you work by yourself?’ ‘Is it just you?’ ‘Are you the only technician behind that logo?’ Some businesses have contracted one man shops in the past and something happened and they …
I havent done an “Ask The Readers” post in a long time and its about time for another one. We always end up with tons of amazing answers in our comments so I would love all readers to take part in this because the more you put in, the more …
Just a reminder that CallThatGirl’s $29 eBook sale ends Midnight Feb 26th 2014 American EST. So grab it before you miss your chance!. For those of you who havent heard about this sale, you can read the article I wrote about it last week on why they are worth getting.
Many Techs started out by simply providing services, and eventually a business built up around it, and they searched for business solutions such as CRM software and finance software as they needed it. Later down the road, you might find yourself tiring of switching from one CRM to another, and …
I have been keeping an eye out for computer technician related deals and I have found another great one. Right now, CallThatGirls three ebooks, “CallThatGirls Guide to Remote Support”, “CallThatGirls Guide to Social Media” and “CallThatGirls Manual of Operations” are currently on sale for just $29 USD (previously $49) and …
It seems your client’s power supply failed on their desktop computer. They need it back up and running now. Not tomorrow, not ‘next Monday’, and certainly not ‘three to five business days’ later. Do you have a spare power supply unit in your shop? Can you run down the street …
If you have ever had a Chromebook land on your workbench, you will see that they are fairly different to PC and Mac laptops. While they look similar, their operating system is a very stripped down Linux build focused around Google Cloud services. The majority of it is based around …
MalwareBytes has recently announced on their forum that they will be switching to a subscription model for the next version of their popular Anti-malware software. It will cost $24.95 USD per year and will begin with the upcoming launch of version 2 of MalwareBytes Anti-Malware. MalwareBytes have said they will …
Many times Tech services fall into the category of ‘break/fix’ solutions. When something goes wrong, we’re called to fix it. While this is standard operating procedure for many services, like home repair and vehicle repair, it doesn’t have to be the procedure for your business. How can you break out …
A U.S. district court judge on Tuesday froze the U.S. assets of Mark Karpeles, CEO of failed Bitcoin exchange Mt. Gox, and two associated companies, allowing lawyers to begin demanding documents from the three parties to investigate what they allege is a huge fraud.
Mt. Gox, once the largest Bitcoin exchange in the world, suspended trading on Feb. 25. Three days later, it said it had lost around 850,000 bitcoins. At the time, the bitcoins were worth around US$474 million. The Tokyo-based exchange filed for bankruptcy protection in Japan shortly afterward, immediately raising the question of whether users would ever get their money back.
Tuesdays ruling, at the U.S. District Court for the Northern District of Illinois in Chicago, covers the CEO and Mt. Goxs U.S. subsidiary and Japanese parent company, Tibanne KK, but it doesnt cover the failed Mt. Gox itself, according to Chris Dore, a partner at Edelson PC in Chicago.
LaCie today announced the availability of the fastest consumer-grade portable, external disk drivethe LaCie Little Big Disk, featuring Thunderbolt 2 and two PCIe Gen.2 solid state drives (SSDs).
With Thunderbolts bidirectional 20Gbps maximum data transfer rate, and the two internal PCIe SSDs configured in a RAID 0, the Little Big Disk reads at up to 1,375 MB/s (or 1.37Gbps). The Little Big Disk drive is compatible with systems running Mac OS X 10.8.5 (Mountain Lion) and later.
The drive, which measures 1.6-in x 5.5-in x 3.3-in weighs 1.4 lbs., has a suggested retail price of $1,299. For that, a user gets two 500GB PCIe SSDs for a total of 1TB capacity.
Italian police in Genoa have opened an investigation into the use of Skype to trap victims into online sexual indiscretions, which are recorded and used as a pretext for extortion.
A first complaint was lodged with the police last September by a Genoese businessman, said Alessandra Belardini, a deputy police chief with the postal and communications police.
Magistrates in the northwestern port city of Genoa are now investigating a total of 11 examples of a growing worldwide phenomenon that is rarely reported to the authorities.
The Genoa case involves four attractive young women who allegedly struck up online friendships using social media, such as Facebook, Badoo and Chatroulette, and then enticed their victims into increasingly explicit sexual behavior to be recorded by webcam on Skype.
For this months Patch Tuesday round of bug fixes, Microsoft has focused on correcting multiple vulnerabilities in Internet Explorer (IE), including one that is already being used in targeted attacks.
Overall, Microsoft issued five bulletins, covering 23 vulnerabilities. Two of the bulletins, covering IE and Windows, are marked critical, which means administrators should test and apply them as soon as possible. The remaining bulletins, marked important, cover Windows and the Silverlight multimedia plug-in.
Apple dominates 64-bit mobile chip devices, as rival smartphone makers wait for a 64-bit version of the Android OS, but that early lead could dissipate in the next four years, ABI Research said on Tuesday.
The first 64-bit version of the Android OS is expected in the second half of the year. This will boost the adoption of 64-bit-compliant handsets and tablets, ABI said.
About 182 million 64-bit mobile processors will ship by the end of this year, though only 20 percent will go into Android devices, with Apples A7 chip in the iPhone 5s and iPad tablets retaining a dominant market share, ABI said.
The CEO of Japans SoftBank mobile carrier promised to bring stiff price and speed competition to the U.S., saying he feels an obligation to improve slow speeds and drive down prices.
SoftBank founder Masayoshi Son credited his years in high school and college in the U.S. as essential to creating his entrepreneurial spirit, and he feels a debt to his second home.
He promised a Washington, D.C., audience Tuesday that SoftBanks mid-2013 acquisition of Sprint will give the carrier the ability to drive lower prices and deliver faster speeds than are now available in the U.S., with Sprint eventually providing 200Mbps service across the country.
New York financial authorities said Tuesday that they would soon begin accepting applications for virtual currency exchanges including those dealing in bitcoins, in a sign of regulators growing interest in the technology.
Approved applications will ultimately have to adhere to a proposed regulatory framework that New York plans to enact for virtual currency firms operating in the state. That framework will be developed no later by the end of June, New Yorks Department of Financial Services announced Tuesday.
New York recently held hearings on a proposed regulatory framework. Financial regulators in the state started looking at the use of Bitcoin and other virtual currencies last year.
Twitter said Tuesday that its service was down for most users, both on the desktop as well as most mobile apps.
"Most users are experiencing issues accessing Twitter on web and mobile apps. Were looking into it," the company said on its status blog shortly before 11:30 AM PT.When trying to access Twitter, users reported server errors when trying to post updated tweets to their timeline.
By 11:47, the site was "fully recovered," Twitter said.
Deutsche Telekom hopes to address the growing mobile security concerns of enterprises with secured devices and an app that encrypts voice and text messages.
As enterprise users become more dependent on smartphones and tablets for handling sensitive data, there is also a growing desire to improve protection, be that from snooping governments, competitors or hackers that want to wreck havoc.
The latest addition to the operators portfolio is the GSMK application, which gets its name from the company Deutsche Telekom partnered with for its development. The app is used to encrypt the entire transmission path for voice and text messages and was announced at the Cebit trade show in Hanover. It will first be available for Android-based devices, followed by an iOS version, according to Deutsche Telekom. Pricing was not immediately available.
Two companies using Facebook profiles to generate credit scores, their stands side by side at CeBit, are chasing different customersalthough they are competitors in the trade shows Code_n startup contest.
Kreditech, a two-year-old German company, uses customers Facebook and other social media profiles to evaluate credit risk for its own loan business.
Next door is Big Data Scoring, an Estonian company with its data science team in Finland. It doesnt make loans, instead helping lenders reduce risk by factoring social media profiles into their scoring systems.
Venerable U.S. credit scoring agency FICO worried some in early January, when a report in the Wall Street Journal suggested it might one day consider using Facebook profiles in its credit scoring process. But the two startups here at Cebit say there are plenty of borrowers willing to share their profile information in the hope of getting a loan.
On Tuesday, Google Drive added a way for its Docs and Sheets office apps to tap into third-party plug-ins, giving both services additional features that Google hasn't supplied itself.
The "plug-ins for Docs and Sheets" directly compete with the Apps for Office program that Microsoft launched last year. And the three apps that Google highlighted as part of its program address some of the weaknesses Google Docs (now part of Google's Drive cloud-storage service) has compared to Office itself.
"To help take some of that work off your shoulders, today we're launching add-onsnew tools created by developer partners that give you even more features in your documents and spreadsheets" Saurabh Gupta, a Google product manager, wrote in a blog post on Tuesday.
Attackers have abused the WordPress pingback feature, which allows sites to cross-reference blog posts, to launch a large-scale, distributed denial-of-service (DDoS) attack, according to researchers from Web security firm Sucuri.
The attack involved over 162,000 legitimate WordPress websites being forced to send hundreds of requests per second to a popular WordPress site, preventing access to it for many hours, said Daniel Cid, the CTO of Sucuri, in a blog post Monday. The affected site wasnt named.
The attack exploited an issue with the XML-RPC (XML remote procedure call) implementation in WordPress thats used for features like pingback, trackback, remote access from mobile devices and others, and brought back into the spotlight the denial-of-service risks associated with this functionality that have been known since 2007.
People can now earn a finders fee when they refer customers to Google for its Apps email and collaboration suite.
The Google Apps for Business Referral Program is open to participants in the U.S. and Canada. It pays $15 for every user account in a referred customers domain, up to a maximum of 100 users, or $1,500. Users must maintain their Apps account for a minimum of 120 days.
Google will offer program participants coupons and other incentives to entice prospects to sign up, as well as templates for their email campaigns and websites. Customers must use the participants unique referral link to sign up for Apps.
Open Labs StageLight 1.3 is different in so many ways, its hard to know where to start a review. How about price? Its a consumer-level PC audio and MIDI recording app (aka DAW/digital audio workstation) that costs a mere $10less than you pay for similar programs on the iPad. Along with a tablet-style price, its also tablet-like in employing an in-app store to sell you more stuffin this case, some professional sounding loops (snippets of pre-recorded audio, beats, etc.) from artists Linkin Park and Timbaland.
Beyond that, StageLight is also one of the first Windows apps that fully embraces the touch that Microsoft so badly wants you to use. Everything is sized and set up for use with your finger or a stylus. A very real bonus to this approach is that the program is super easy-to-use, even with a mouse, and avoids the icon clutter that plagues much of its ilk (Pro Tools, Cubase, Studio One, etc.). If youre not familiar with those programs, think of Photoshops myriad icons and toolbars.
Hewlett-Packard has found some success with a platform, called Aurasma, that provides augmented reality services to portable devices.
Were seeing a huge growth spurt within the augmented reality market, particularly in the last six months, said Annie Weinberger, the HP general manager overseeing Aurasma.
Aurasma now has 40,000 customers, more than twice than it had six months ago, HP has reported. Over 6 million people have downloaded the free app, which is available for both Android and Apple iOS devices.
The company is demonstrating new use cases of the technology at the South By Southwest (SXSW) music, film and tech conference, being held this week in Austin, Texas. It has also updated the service: Aurasma 3 features a refreshed SDK (software development kit), a new rules engine and a portal for developers.
Microsoft folded its Mac business unit, which developed the package, into its business software unit in 2010. It eventually shut it down entirely, according to German Office boss Thorsten Hbschen, so a planned version of Office:mac 2013 never appeared.
Modern browsers are chock full of powerful hidden features, but one of the most overlooked features is incognito or private mode. If you've heard of this feature, chances are you know it, rather infamously, as "porn mode."
That's an undeserved reputation, suggesting the only time someone would want a sliver of anonymity online is to satisfy their basest instinctsand nothing could be further from the truth.There are all kinds of reasons to regularly use your browser's incognito mode that don't involve websites with three X's in the title.
Private mode: What it is, what it isn't
Incognito mode can help keep your browsing private from other users, but it can't keep your browsing activities private from your ISP or online snoops. For that level of privacy, you'll need to connect to a virtual private network (VPN).