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Helping Computer Technicians Become Computer Business Owners

09/02/2015 02:03 AM
Tech’s Guide to Pay-Per-Click Advertising with Rachel Logan

In this podcast I have Rachel Logan who is a Pay-Per-Click (PPC) expert who is currently doing work for the remote support software Instant Housecall. We talked about how to be successful with Pay-Per-Click advertising, how to choose good keywords and refine them so that they cost you less, how to create a good landing […]

Source: Tech’s Guide to Pay-Per-Click Advertising with Rachel Logan -

08/20/2015 12:25 AM
How to Approach Businesses to Sell Managed Services & Maximize Your Chances of Getting a Contract Signed

In this episode I am going to share with you some tips on how to approach businesses to sell your managed services and maximize your chances of getting a contract signed with them. If reading articles is more your thing, we have written transcriptions of every podcast too. Discussion Highlights: 00:28 – Approaching businesses 01:20 […]

Source: How to Approach Businesses to Sell Managed Services & Maximize Your Chances of Getting a Contract Signed -

08/10/2015 12:37 AM
How to Gain Managed Service Clients using Old School Networking with Brian Mayo

In this podcast, we speak to Brian Mayo of Dynamic Alliance who is well known in Technibble Forums as YeOldeStoneCat. We talked about on how to get started as a Managed Service Provider and how he gets client contracts with recurring revenue. We also discussed on how to approach businesses in your area and get […]

Source: How to Gain Managed Service Clients using Old School Networking with Brian Mayo -

08/03/2015 09:10 AM
Turning A Phone Call Into A Customer

In this short podcast, I am going to tell you some methods on how to master initial phone-call’s and maximize your chances of turning that phone call into a customer. Discussion Highlights: 00:25 – Most businesses are too focused on getting clients 00:52 – Right and wrong way on converting phone calls. 01:16 – Really […]

Source: Turning A Phone Call Into A Customer -

07/27/2015 11:16 PM
Setting up a Storefront & Mobile Repair Business with Dean Ingraham

On this show I am talking to Dean Ingraham who owns and runs a business with TWO physical store fronts. We talk about the when its time to setup a storefront, when its time to take on employees and how to train them so they do consistent quality work every time. We also talk about […]

Source: Setting up a Storefront & Mobile Repair Business with Dean Ingraham -

07/20/2015 03:06 AM
Creating A Computer Business Website That Converts

  Your website isn’t just about throwing up some pages and hoping to get some customers. In this episode, learn how to make your website that will convert visitors into paying clients. Discussion Highlights: 00:22 – Computer business websites 00:39 – Optimizing your website for conversions 01:25 – Catch visitors’ attention with a headline 02:23 […]

Source: Creating A Computer Business Website That Converts -

07/14/2015 10:11 AM
Organizing Your Time For Service Calls

Time organization is often a constant struggle for many business owners, and that includes Techs. Our industry requires a lot of flexibility that often isn’t needed in other career paths. For instance, someone might bring in a machine that just needs simple maintenance, or so you thought. Suddenly you realize it’s running an extremely outdated […]

Source: Organizing Your Time For Service Calls -

07/01/2015 10:46 PM
How to Help Victims of Tech Support Scams

Tech support scams are on the rise. Clients get tricked by a phone call, a pop-up or a search engine ad. Once they’re on the phone with the scammer, they’re convinced something is wrong with their computer. Eventually, they’ll rely on you to clean up the mess. Each situation will be a little different, but […]

Source: How to Help Victims of Tech Support Scams -

06/22/2015 01:05 PM
Jetpack Show for Computer Techs – Starts June 29th

Jetpack is a live online show and an in-person meet-up where a handful of techs and vendors talk real IT business. Primarily covering sales, HR, marketing, and laying the foundations for growth. It is targeted towards break/fix techs, managed services and IT consultants who have revenue under 2 million. There will be 4 shows streamed […]

Source: Jetpack Show for Computer Techs – Starts June 29th -

06/11/2015 11:33 AM
How to Talk with Clients When You’re Shy or Introverted

For many computer repair business owners, the hardest part of the job is to talk with clients. You’re there to fix the computer, not engage in idle chat. If you want repeat business and word of mouth referrals, talking with clients is part of the job. We’ve covered how to deal with clients who don’t […]

Source: How to Talk with Clients When You’re Shy or Introverted -


09/04/2015 05:00 AM
AMD Radeon R9 380 review: The best $200 graphics card you can buy for 1080p gaming

The battle for PC gamings sweet spot is on.

The $150 to $200 price range is crucial for AMD, Nvidia, and all of their assorted partners. The overwhelming majority of graphics cards sold cost less than $200, with cards in that price range delivering a solid 1080p experience in modern gamesand over 50 percent off all PC gamers rock 720p or 1080p displays, according to the Steam hardware survey. Mainstream graphics cards are a big deal.

Case in point: Just last month, Nvidia released a new GeForce GTX 950 graphics card in order to snatch the $150 crown away from AMDs Radeon R7 370. That prompted AMD to release a more powerful R9 370X in some parts of the world.

To read this article in full or to leave a comment, please click here

09/04/2015 02:01 AM
Razer's Diamondback revival is the most gorgeous mouse we've ever seen

On its quest to add RGB lighting to everythingyour keyboard, your headset, your mouse, your mousepad, your shoes, your brainRazer is gradually getting around to retrofitting the more niche parts of its catalog. This week its a bit of history and a bit of portability, as Razer unveils its redesigned Diamondback and Orochi.

The Diamondback

First released in 2004, the Razer Diamondback has been borderline impossible to find for quite a while now. The contours are extremely unique, with an ultra-thin ambidextrous look I havent seen anyone else duplicate. At 4.9 inches long and only 2.6 inches wide, the Diamondback is long and skinny like a tube of toothpaste or a TV remote, not short and fat like every other gaming mouse on the market.

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09/04/2015 01:55 AM
Microsoft, US face off again over emails stored in Ireland

A dispute between Microsoft and the U.S. government over turning over emails stored in a data center in Ireland comes up for oral arguments in an appeals court in New York on Wednesday.

Microsoft holds that an outcome against it could affect the trust of its cloud customers abroad as well as affect relationships between the U.S. and other governments which have their own data protection and privacy laws.

Customers outside the U.S. would be concerned about extra-territorial access to their user information, the company has said. A decision against Microsoft could also establish a norm that could allow foreign governments to reach into computers in the U.S. of companies over which they assert jurisdiction, to seize the private correspondence of U.S. citizens.

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09/04/2015 12:15 AM
3D printing in cookie dough tastes better than plastic

A 3D printer that layers cookie dough instead of plastic will go on sale in Asia next year and later in the U.S. and Europe pending regulatory approval.

The Food Printer from Taiwan's XYZ Printing will cost around US$1,800.

The printer works in a similar way to a traditional printer by layering dough, but what it prints isn't edible. It's printed on a piece of parchment paper and then needs to be baked in an oven before being eaten.

The machine can accommodate up to three tubes of printing product. They can be filled with a cookie dough-like mixture, chocolate or supplies to print a pizza. In that case the tubes would be filled with pizza dough, tomato sauce and cheese sauce.

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09/03/2015 09:07 PM
Even encrypted medical record databases leak information

A new study from Microsoft researchers warns that many types of databases used for electronic medical records are vulnerable to leaking information despite the use of encryption.

The paper, due to be presented at theACM Conference on Computer and Communications Security next month, shows how sensitive medical information on patients could be pilfered using four different attacks.

Researchers discovered the sex, race, age and admission information, among other data, using real patient records from 200 U.S. hospitals.

In the light of increasing cyberattacks against the health care industry, the researchers recommended that the systems they studied "should not be used in the context of" electronic medical records.

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09/03/2015 08:41 PM
Panasonic expands the feature set of its Nubo home-security camera
Equipped with both 4G and ZigBee radios, recording can be triggered by remote sensors as well as by motion.
09/03/2015 08:03 PM
Mozilla releases first public Firefox for iOS preview

Mozilla hopes to have its version of Firefox for iOS devices out by years end as part of its push to grow its share of mobile traffic.

Mozilla already offers Firefox on Android, but the OS makes upjust a sliver of total Web traffic on mobile, easily surpassed by Googles Chrome browser and Apples Safari, according to data from StatCounter.

Overall usage of Firefox across desktop and mobile has fallen in recent years, according to Web analytics companyW3Counter.

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09/03/2015 06:08 PM
Amazon snaps up Elemental to boost video on AWS

Amazon will acquire Elemental Technologies in a bid to enrich the video capabilities of its AWS cloud service, the company announced Thursday.

Elemental makes software to help media and entertainment companies take live and on-demand video intended for traditional purposes such as cable, satellite or over-the-air broadcast and reformat it for digital distribution to PCs, smartphones, tablets and TVs. The Oregon company was founded in 2006.

Amazon Web Services plans to use the technology in new integrations and infrastructure offerings, it said. The deal is expected to close in the fourth quarter of this year; terms were not disclosed.

Elemental claims more than 700 media franchise customers and powers over-the-top TV applications including the BBCs iPlayer, CNNGo, ESPN ScoreCenter, HBO GO, MSNBC Shift, Sky Go and Sky Now. It also supports 4K Ultra HD services, including those delivered by the BBC during the 2014 World Cup.

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09/03/2015 05:50 PM
Ex-Tesla engineer could face prison for hacking former manager's email, FBI says

A former Tesla engineer could spend six years in prison for allegedly accessing his former boss's email account and pilfering employee evaluations, which he shared with other workers.

Nima Kalbasi, a 28-year-old Canadian citizen, also accessed a report about a customer complaint and posted it online, along with disparaging comments about the quality of Tesla's cars, the FBI says.

He was arrested in Vermont last month as he crossed the border into the U.S., the FBI said Thursday. He was charged with two counts of felony computer intrusion, with a maximum sentence of five years, and a misdemeanor charge that carries a maximum one-year sentence.

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09/03/2015 05:15 PM
Microsoft will release its hackathon help tool to the world

Microsoft is planning to bring its internal tool for running hackathons to the public next year, starting by allowing a few select colleges to test drive it at their own events.

Its part of a plan by the companys Garage division to help other organizations get better at handling the administrative side of organizing marathon hack sessions like the three-day-long bonanza Microsoft held in July as part of its Oneweek employee team-building session. Known inside Microsoft as the Hackathon interactive project site, it was built to help 13,000 employees and interns work on 1,700 projects during the Oneweek hackathon.

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09/03/2015 05:01 PM
DOJ tightens policies on use of simulated cells for surveillance

The U.S. Department of Justice will regularly delete extra data collected in a controversial cellular surveillance tool called a stingray, the agency said Thursday.

A new DOJ policy on the use of stingrays, orcell-site simulators, requires the agency to delete all data as soon as a mobile device is located through the technology, and data must be deleted no less than once daily when DOJ investigators are targeting a known device.

The new policy covers DOJ divisions such as the FBI and Drug Enforcement Administration.

To read this article in full or to leave a comment, please click here

09/03/2015 04:43 PM
Samsung will start shipping its new Gear S2 smartwatches in October

Samsung has revealed that its new, circle-shaped Gear S2 smartwatches will start shipping in October, but has not yet said what they will cost.

The company announced the Tizen-based smartwatches earlier this week, and provided more details on Thursday at the IFA conference in Berlin.

The new lineup of smartwatches includes Wi-Fi versions of the Gear S2 and Gear S2 classic, as well as a 3G version of the Gear S2, which also can be used as a phone.

The Gear S2 classic has a more sophisticated design, while the Gear S2 tries to look a bit more sporty. In terms of looks and practicality, they are a step up from last years unwieldy Gear S.

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09/03/2015 04:01 PM
Some Uber trip info is publicly accessible through Google

When an Uber rider reaches his or her destination, the ride may be over, but information about it could live on through Google.

On Thursday, a site-specific search on Google for produced dozens of links to Uber rides that have been completed and cancelled, in countries around the world including the U.S., England, Russia, France and Mexico.

Each link leads to a Web site with a map showing the rides route, with the pickup and destination tagged with markers. A card on the page also shows the first name of the rider and driver, along the drivers photo, make and model of the car, and license plate number.

The map appears just as it might during the actual ride for the driver and rider on their smartphones.

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09/03/2015 03:56 PM
Privacy disclosures in kid apps are better, but still need work, says U.S. FTC

Mobile apps aimed at children have improved privacy disclosures in the past three years, but as a group, still need work, according to the U.S. Federal Trade Commission.

About 45 percent of childrens apps now include a direct link to privacy policies on their app store pages, according to survey results from the FTCs Office of Technology Research and Investigation. Thats up from just 20 percent in December 2012, the FTC said in a blog post Thursday.

Still, the glass is both half-full and half-empty, wrote the FTCsKristin Cohen and Christina Yeung, with the research and investigation office. For many kids apps ... parents still dont have an easy way to learn about their data collection and usage practices.

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09/03/2015 02:50 PM
IBM, ARM collaborate on refining Internet of Things deployment

IBMs Internet of Things platform can now work with IoT processors designed by ARM, thanks to a new partnership between the two companies.

People can use ARM chipsets to build IoT applications and analytics in an easy, productive way, without worrying about how to glue things together all the time, said Bret Greenstein, IBM vice president of IoT.

IBM has also enhanced its IoT cloud platform, called IBM IoT Foundation, with new capabilities for risk management and data analysis. Based on IBMs Bluemix platform services, the IoT Foundation is a set of cloud-based configuration, security, operational, and analysis services that can be used to power distributed IoT systems.

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09/03/2015 02:30 PM
Hands on: The LG G Pad II 10.1 is a pretty big, regular tablet

LG has been pretty quiet on the mobile side of things since the launch of the G4 earlier this year, thought it did just announce the G Pad II 10.1. The large Android tablet is on showcase at IFA 2015 in Berlin and though its sort of barebones compared to the rest of LGs mobile device lineup, its a good look at what LGs playing with in terms of mobile software.

A good, big tablet is hard to find

Android tablets, like the Nexus 9 and Samsung Galaxy Tab S2, seem to be going the way of the 4:3 aspect ratio, but LG stuck with 16:9 on a 10.1-inch 1080p display. The result is a tablet that looks like LG shrunk one of its TVs.Frankly, it feels like it weighs as much, too; Im in the process of reviewing the Galaxy Tab S2 and now that Ive felt how light tablets can get, I dont think Id want a 10-inch tablet as hefty as this one.

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09/03/2015 01:50 PM
Catalyst shows off a waterproof Apple Watch case at IFA

Catalyst began taking preorders for its waterproof Apple Watch case in August, but our colleagues at the IFA Consumer Electronics Fair in Berlin just got to see one in person. Its not the most attractive, since it fully covers the watchs sides, including the button and the digital crown, and totally replaces the Apple Watchs strap. Since the case covers the attachment points for compatible Apple Watch straps, youll have to use the included nylon strap instead. So far Catalyst is only offering the case for 42mm watches, with a preorder price of $60.

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09/03/2015 01:45 PM
T-Mobile launches video calling, starting first with the newest Samsung phones

09/03/2015 01:22 PM
Microsoft acquires organizational analytics company VoloMetrix

Microsoft announced Thursday that it will be acquiring VoloMetrix, a Seattle-based company that provides analytics to help businesses better understand how their organization works.

According to a blog post by Rajesh Jha, Microsoft's corporate vice president in charge of Outlook and Office 365, the deal is supposed to boost the tech titan's efforts to make employees more effective at their jobs. VoloMetrix's technology will be integrated into Office 365, in particular, its forthcoming Delve Organizational Analytics product.

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09/03/2015 01:01 PM
Google launches new Street View app to bolster uploads of 360-degree imagery

Google is giving its Street View and Photosphere imagery a bigger push with a new app for Android and iOS.

The new Street View app curates the 360-degree collections into a more prominent gallery. You can also explore Street View by browsing through the suggestions, whereas before you had to drop a pin in the main Google Maps app.

street view gallery Google Lat Long Blog

Street view and Photosphere galleries are available for you to peruse through.

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